Privacy Policy

Thank you for shopping at Erica Wilson. We do not disclose any of your personal information or share any of your contact or credit information with third parties.

We offer those who sign-up for our email list advanced notice of sales, new merchandise, and other exciting news. This is for your benefit and is not a requirement but is helpful to keep receipts and to communicate with us.

WHAT INFORMATION DO WE COLLECT?

Information You Provide to Us. 

We collect information from you when you register on our site, shop in our stores, call us on the phone, create an online account, subscribe to our newsletter, participate in a sweepstakes, contest, promotion or survey, communicate with us via third party social media sites, request customer support, apply for a job or otherwise communicate with us.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, billing address, mailing address, phone number or credit card information, product preferences, demographic information and any other information you choose to provide. You may, however, visit our site anonymously.

In some cases, we may also collect information you provide about others, such as shipping information for a gift. We will use this information to fulfill your requests and may also use that information to send marketing communications to your contact, unless he or she has previously opted out of marketing communications from Erica Wilson Inc..

Information We Collect Automatically

We automatically collect certain information about you when you access or use our websites or transact business with us, including:

Log Information: We collect information about your use of our website, such as the type of browser you use, access times, pages viewed, your IP address and the referring link through which you accessed our websites.

Transaction Information: When you purchase or return a product, we collect information about the transaction, such as product details and the date and location of the purchase/return.

Information Collected by Cookies and Other Tracking Technologies: We may use cookies, web beacons (also known as "tracking pixels") and other tracking technologies to collect information about you when you interact with our website or emails, including information about your browsing and purchasing behavior. We may combine this information with other information we collect about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes. For more information about cookies and how to disable them, please see cookies.

Google, as a third party vendor, uses cookies to serve ads on your site.

Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

– To personalize your experience (your information helps us to better respond to your individual needs).

– To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).

– To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).

– To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested).

– To administer a contest, promotion, survey or other site feature.

– To send periodic emails. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and who are required to keep the information confidential.

After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

DO WE USE COOKIES?

Yes!

A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow webs applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may set and use cookies to identify which pages are being used. This helps us analyze data about our web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Opt out of ads using Digital Advertising Alliance

Digital Advertising Alliance allows you to opt out of several ad tracking cookies placed by major social media sites and other ad tracking services. For instance, social media sites like Facebook uses tracking cookies to analyze your online behavior and show you ads tailored to your interests. Digital Advertising Alliance enables you to delete such ad tracking cookies placed by sites like Facebook. http://optout.aboutads.info/?c=2&lang=EN

 
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

 We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

CALIFORNIA PRIVACY RIGHTS

Your Rights Under the CCPA 

Under this Privacy Policy, and by law if You are a resident of California, You have the following rights:

The right to notice. You must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.

The right to access / the right to request. The CCPA permits You to request and obtain from the Company information regarding the disclosure of Your Personal Data that has been collected in the past 12 months by the Company or its subsidiaries to a third-party for the third party’s direct marketing purposes.

The right to say no to the sale of Personal Data. You also have the right to ask the Company not to sell Your Personal Data to third parties. You can submit such a request by emailing info@ericawilson.com or by visiting our Personal Data Request Form.

The right to know about Your Personal Data. You have the right to request and obtain from the Company information regarding the disclosure of the following:

  • The categories of Personal Data collected
  • The sources from which the Personal Data was collected
  • The business or commercial purpose for collecting or selling the Personal Data
  • Categories of third parties with whom We share Personal Data
  • The specific pieces of Personal Data we collected about You
  • The right to delete Personal Data. You also have the right to request the deletion of Your Personal Data that have been collected in the past 12 months.

The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your Consumer's rights, including by:

  • Denying goods or services to You
  • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
  • Providing a different level or quality of goods or services to You
  • Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services.

Exercising Your CCPA Data Protection Rights

In order to exercise any of Your rights under the CCPA, and if you are a California resident, you can fill out the Personal Data Request Form or call us at 561.659.9095 Monday through Saturday 10am-5pm EST.

The Company’s Director of Sales and Marketing will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

Do Not Sell My Personal Information

We do not sell personal information. However, the Service Providers we partner with (for example, our advertising partners) may use technology on the Service that "sells" personal information as defined by the CCPA law.

If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.

Please note that any opt is specific to the browser You use. You may need to opt out on every browser that you use. 

FOR CUSTOMERS WHO ARE RESIDENTS OF THE EUROPEAN ECONOMIC AREA (“EEA”)

Erica Wilson Inc. responsibility for your information 

If you are a resident of the United Kingdom, Erica Wilson Inc. provides our Services to you and are responsible for your information when you use our Services. If you are a resident in all other EEA jurisdictions, Erica Wilson Inc. provides our Services to you and is responsible for your information when you use our Services.

Legal basis for processing

We process your personal data described above. 

As necessary to fulfill our responsibilities under our contract with you (e.g., processing payments for and providing the products you have ordered).

As necessary for our legitimate interests, including our interest in providing relevant and secure Services, and improving our Services and products. 

As necessary to comply with our legal obligations; or 

As consistent with your consent, which you may revoke at any time.

Exercising your rights 

You have the right to access personal data we hold about you and to ask that your personal data be corrected or erased and to port your data. You may also have the right to object to, or request that we restrict, certain processing or to withdraw consent you have previously provided. If you would like to exercise any of these rights, you may contact us at info@ericawilson.com. If you have a Erica Wilson Inc. account, you may also review, update and delete certain personal data. 

Questions or complaints 

If you have a concern about our processing of your personal data that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. For contact details of your relevant local Data Protection Authority, please see: 

http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm. 

ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline. 

YOUR CONSENT

By using our site, you consent to our web site privacy policy. 

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page. 

CONTACTING US

If there are any questions regarding this privacy policy you may contact us using the information below:

email: info@ericawilson.com